Privacy Policy

Audioplay.nl
https://audioplay.nl/

About our privacy policy

Audioplay.nl cares a lot about your privacy. We therefore only process data that we need for (the
improve) our services and handle the information we collect about you and your use of
We have collected your data for commercial purposes.
third parties.
This privacy policy applies to the use of the website and the services provided by it.
Audioplay.nl. The effective date for the validity of these terms and conditions is 18/02/2025, with the publication of a
New version will invalidate all previous versions. This privacy policy describes what information about you
collected by us, what this data is used for and with whom and under what conditions
This information may be shared with third parties. We also explain to you how we process your data.
store data and how we protect your data against misuse and what rights you have with regard to
the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy officer, you
You will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and who has access to the data.

Web store software

Shopify

Our online store is developed with software from Shopify. Personal data that you provide for our
services provided to us are shared with this party. Shopify has access to your data
to provide us with (technical) support, they will never use your data for any other purpose. Shopify
is obliged to take appropriate security measures based on the agreement we have concluded with them
to take. These security measures consist of the application of SSL encryption and a strong
Password policy. Shopify is a certified credit card processor. Shopify uses
cookies to collect technical information regarding your use of the software, no cookies are used
personal data collected and/or stored. Shopify reserves the right to collect data
to share within its own group to further improve services. Shopify takes into account the
applicable statutory retention periods for (personal) data. The EU/US Privacy Shield applies, your
data may be processed in the United States.

one.com

We use the services of one.com for our regular business email traffic. This party has
appropriate technical and organizational measures taken to prevent misuse, loss and corruption of your and our data
To prevent data loss as much as possible. one.com does not have access to our mailbox, and we treat all our email correspondence confidentially.

Reviews

WebwinkelKeur

We collect reviews through the WebwinkelKeur platform. If you leave a review through WebwinkelKeur,
You are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can
link the review to your order. In some cases, WebwinkelKeur may contact you
to provide an explanation of your review. In the event we invite you to leave a review, please share
We share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you
to leave a review. WebwinkelKeur has appropriate technical and organizational measures
taken to protect your personal data. WebwinkelKeur reserves the right to take steps to protect your personal data.
to engage third parties to provide the services, for which we have contracted WebwinkelKeur
given permission. All the above mentioned guarantees with regard to the protection of your
personal data also apply to the parts of the service for which
WebwinkelKeur engages third parties.

Trustpilot

We collect reviews through the Trustpilot platform. If you leave a review via
Trustpilot then you are obliged to provide your name and email address. Trustpilot shares this data
with us so we can link the review to your order. In some cases, Trustpilot may contact
contact you to provide an explanation of your review. In the event that we invite you to leave a review
We share your name and email address with Trustpilot. They use this information solely for the purpose of
to invite you to leave a review. Trustpilot has appropriate technical and organizational
measures taken to protect your personal data. Trustpilot reserves the right to
to engage third parties for the purpose of providing the services, for which we have
Trustpilot has given its consent. All the above-mentioned guarantees regarding the protection
of your personal data also apply to the parts of the service for which
Trustpilot engages third parties.

Shipping and logistics

PostNL

When you place an order with us, it is our responsibility to have your package delivered to you. We use
PostNL's services for carrying out deliveries. For this purpose, it is necessary that we have your name,
Share address and residence details with PostNL. PostNL only uses this data for the purpose of
execution of the agreement. In the event that PostNL engages subcontractors, PostNL will share your data
also available to these parties.

DHL

When you place an order with us, it is our responsibility to have your package delivered to you. We use
DHL's services for carrying out deliveries. For this purpose, it is necessary that we have your name and address
and place of residence information with DHL. DHL only uses this information for the purpose of carrying out the
agreement. In the event that DHL uses subcontractors, DHL will also provide your data to these parties.
order.

GLS

When you place an order with us, it is our responsibility to have your package delivered to you. We use
GLS services for carrying out deliveries. For this purpose, it is necessary that we have your name, address and
Share your place of residence data with GLS. GLS uses this data solely for the purpose of carrying out the
agreement. In the event that GLS engages subcontractors, GLS will also provide your data to these parties.
order.

DPD

When you place an order with us, it is our responsibility to have your package delivered to you. We make
use of DPD services to carry out deliveries. It is therefore necessary that
We share your name, address, and city details with DPD. DPD uses this information
only for the purpose of executing the agreement. In the event that DPD uses subcontractors
If you enable DPD, it will also make your data available to these parties.

General purpose of the processing

We use your data solely for the purpose of providing our services. This means that the purpose of the
processing is always directly related to the order you place. We do not use your data for
(targeted) marketing. If you share data with us and we use this data for purposes other than your
request - to contact you at a later time, we will ask for your explicit permission to do so. Your
data will not be shared with third parties, other than for accounting and other administrative purposes
to meet obligations. These third parties are all bound by confidentiality under the agreement
between them and us or an oath or legal obligation.

Automatically collected data

Data automatically collected by our website is processed for the purpose of our
to further improve services. This data (for example your IP address, web browser and
operating system) are not personal data.

Cooperation with tax and criminal investigations

In certain cases, Audioplay.nl may be required to do so on the basis of a legal obligation
sharing your data in connection with tax or criminal investigations by government authorities. In such a
In this case we are forced to share your data, but we will do so within the possibilities that the law offers us.
to oppose it.

Retention periods

We store your data for as long as you are our client. This means that we store your client profile until you
Indicate that you no longer wish to use our services. If you inform us of this, we will
also consider it as a request to be forgotten. This also means that we will not keep your data for longer than two years.
from the last point of contact or transaction, unless there is a legal justification for this.
basis. Based on applicable administrative obligations, we must invoice you
(personal) data to be stored, so we will store this data for as long as the applicable term runs.
However, employees no longer have access to your client profile and documents that we receive as a result
have produced your order.

Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights with
regarding the personal data processed by or on behalf of us. We explain below which
these rights are and how you can exercise these rights. In principle, we send to prevent abuse
transcripts and copies of your data only to your email address already known to us. In the event that you
If you wish to receive data at a different email address or, for example, by post, we will ask you to
legitimize. We keep a record of completed requests, in the case of a request to be forgotten
We administer anonymized data. You will receive all transcripts and copies of data in the
machine-readable data format that we use within our systems. You have the right at any time to request
to file a complaint with the Dutch Data Protection Authority if you suspect that we have processed your personal data in a
use wrong way.

Right of inspection

You always have the right to access the data that we (have) process and that relate to your person or
can be traced back to this. You can submit a request to that effect to our contact person for
Privacy matters. You will receive a response to your request within 30 days. If your request is granted,
We will send you a copy of all data with an overview of the processors to the email address known to us.
who have this data, stating the category under which we have this data
stored.

Right of rectification

You always have the right to access the data that we (have) process and that relate to your person or
that can be traced back to this, to have it adjusted. You can submit a request to this effect to our contact person
for privacy matters. You will receive a response to your request within 30 days. If your request is granted
We will send you a confirmation that the data has been changed to the email address we have on file for you.

Right to restriction of processing

You always have the right to request the data that we (have) process that relates to your person or that is used for that purpose.
traceable, to limit. You can submit a request to that effect to our contact person for
Privacy matters. You will receive a response to your request within 30 days. If your request is granted,
We will send you a confirmation to the email address we have on file that the data will not be processed until you lift the restriction.
take longer to process.

Right to portability

You always have the right to access the data that we (have) process and that relate to your person or
traceable to this, to have it carried out by another party. You can submit a request to that effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your
If your request is granted, we will send you copies of all data to the email address we have on file.
about you that we have processed or that has been processed on our behalf by other processors or third parties. To all
In such a case we will most likely no longer be able to continue providing services because the security
linking of data files can then no longer be guaranteed.

Right to object and other rights

In certain cases, you have the right to object to the processing of your personal data.
by or on behalf of Audioplay.nl. If you object, we will immediately stop processing the data.
pending the handling of your objection. If your objection is justified, we will send you transcripts and/or copies
of data that we (have) process available to you and then permanently cease processing. You
also has the right not to be subject to automated individual decision-making or profiling.
subject. We do not process your data in such a way that this right applies. Are you from
If you believe this to be the case, please contact our privacy officer.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the “Analytics” service.
We use this service to track and receive reports on how visitors use the website.
This processor may be required by applicable laws and regulations to provide access to this
data. We have not allowed Google to use the obtained analytics information for other Google
services.

Third-party cookies

In the event that third party software solutions use cookies, this is stated in this

Privacy Statement - Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most up-to-date information on this page.
recent version. If the new privacy policy has consequences for the way in which we already collect data,
with regard to your processing, we will inform you of this by email.

Contact details

Audioplay.nl

Van Asch van Wijckstraat 55 Van Asch van Wijckstraat 55 3811 LP Amersfoort The Netherlands E-info@audioplay.nl